CONTACT US
Inquiries by email form
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We accept inquiries, requests for brochures, catalogs, and sample books, as well as sample and demo requests via email.
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Please enter the product name and select the type of inquiry you wish to make.
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Please fill in the required items and send. The person in charge will reply to you later.
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Saturdays, Sundays, national holidays and our holidays will be handled on the next business day or later.
Inquiries by phone
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We accept inquiries and consultations regarding products by phone.
Customer service center
TEL 0120-81-3961
Reception hours 9: 30-12: 00/13: 00-16: 30 Monday-Friday (excluding holidays and our holidays)
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We accept inquiries and consultations regarding products by phone.
GRASYS Support Center Information
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This is a dedicated support hotline for customers who have purchased a GRASYS card printer.
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For new purchases or replacements, please contact the Customer Service Center above or use the inquiry form.
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If you have any questions regarding the GRASYS card printer, including operation, malfunctions, or repairs, please feel free to contact the GRASYS Support Center.
GRASYS Support Center
TEL 0120-522-998
Reception hours 9: 30-12: 00/13: 00-17: 00 Monday-Friday (excluding holidays and our holidays)
For customers who wish to have the LLJET Warranty Program
For inquiries about the LLJET warranty program, please contact the store where you purchased the product or the sales representative in charge.
If you have any questions, please contact the Customer Service Center.
For customers who wish to investigate environmentally hazardous substances
Regarding the environmentally hazardous substance content survey (RoHS, etc.), we cannot reply by e-mail.
Sorry for your inconvenience, but please request through the place of purchase. If you have a business with us, please contact our sales representative.Please note that some products may not be available for investigation.